Do we collect data?

Any standard website collects certain data of viewers/users that visits the website. The data collected are called cookies. Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. Cookies helps optimize website for faster loading times once the user visits a website after the initial visit.

GDPR

In May 2018, the General Data Protection Regulation (GDPR) will come into effect for the EU and EEA. The GDPR embraces many of the privacy rights for which we have advocated for years. We want to assure you that we still advocate for those rights and more. For those of you within the EU and EEA, this page will help you understand GDPR and our compliance with it. GDPR Overview. While complex, among other things, the GDPR codifies three essential rights: Consent & Control, Security, and the Right to Be Forgotten. Transparency, Consent & Control. Clear, informed consent and individual control over the use of personal data are basic rights in the GDPR. This means that companies must inform individuals of the data they are collecting and how they are using it. Where there is not a contractual requirement for a company to obtain the information, individual, informed consent must be granted. Security. Individuals are entitled to having their data kept securely. This means that, if a security breach occurs that puts personal data at high risk, companies must notify individuals as soon as possible. Right To Be Forgotten. The GDPR also provides that an individual can request to have their information deleted (also known as the Right To Be Forgotten.) There are limitations to this right for example when data must be kept due for reasons of public interest, contractual requirement or when it relates to legal claims. Information Collected: Our Hosting Server. At Our Hosting Server, we collect information for two primary reasons. First, we collect information contractually necessary to execute purchases. This includes basic account information and payment information. It also includes information that contractually must be shared with third-party service providers, such as Whois information with domain registries. Second, we collect information to help you with customer support issues and to curate a great online experience for you. For customer support issues, the information we collect is usually legally required, such as when you are locked out of your account and need our assistance to regain access. To enhance your experience, we use cookies and related third party service providers and their use is based on your informed consent, which you may later withdraw. Information Collected: Third-Party Products & Services. Some information that we collect, because we are required to do so contractually, must be shared with third parties. For example, Whois data is required to be shared with registries. For gTLDs, ICANN is implementing a “gated Whois” system where only certain fields will be publicly visible. However, unless you have chosen to protect yourself through a domain privacy service such as WhoisGuard, the full Whois details will be made accessible to law enforcement, intellectual property attorneys and other ICANN approved parties. We’ll let you know when we have a contractual or legal duty to collect and/or share information in this way. For some products or services that you purchase, data will be collected directly by the third-party service provider and they will be considered the Data Controller for GDPR purposes. This will be true for most products and services purchased on our Apps Marketplace. Data collected by these third-parties directly will not fall under Our Hosting Server’s GDPR responsibilities. At Our Hosting Server, We Go Further. While the GDPR establishes rights for EU citizens, Our Hosting Server has been providing and advocating for those rights for quite a long time. We view them as just one of the ways in which we continually protect our customers. Protecting our customers means much more to us than simply privacy. We see ourselves as your frontline defender for privacy, freedom of speech and due process. This means that you can also be assured that we will protect our customers’ right to freedom of speech. It also means that we will not disclose any personal information about our customers unless required by law or pursuant to a court order or subpoena. We will also fight against requests for information that is overly broad or intrusive to our customers. At Our Hosting Server, privacy is one of the pillars of rights we protect on behalf of our customers. We welcome the implementation of the GDPR and we will continue to strive for ways to deliver beyond it.

Privacy Policy

This privacy policy ("Policy") describes how Website Operator ("Website Operator", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the www.telmosolutions.com website and any of its products or services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Collection of personal information We receive and store any information you knowingly provide to us when you fill any online forms on the Website. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website's features. Collection of non-personal information When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. Use of collected information Any of the information we collect from you may be used to improve our Website; run and operate our Website and Services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. Children We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Website or Service, please contact us. Cookies The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Information security We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts. Data breach In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will post a notice on the Website. Changes and amendments We reserve the right to modify this privacy policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will send you an email to notify you. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with https://www.websitePolicies.com Acceptance of this policy You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services. Contacting us If you have any questions about this Policy, please contact us at contact@telmosolutions.com. This document was last updated on April 3, 2018

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